Customer service
Supports clear conversations about product interests, order context, and service needs.
Operations
A connected path from receiving to installation.
The work behind a nursery order connects product care, sales, preparation, material handling, delivery, and installation through a series of practical handoffs.
Operational workflow
Each step prepares the next.
The exact path depends on the product, quantity, pickup or delivery needs, and whether installation is part of the order.
- 01
Receiving & Inventory
Incoming plant material enters the receiving and inventory process so the team can organize the work ahead.
- 02
Nursery Operations
Nursery operations support product care, organization, and readiness for customer and project needs.
- 03
Sales & Order Coordination
Retail or wholesale conversations establish the product, quantity, and service context for an order.
- 04
Order Preparation
Selected material is prepared for the handling and fulfillment steps that follow.
- 05
Material Handling & Loading
Handling and loading connect prepared material with pickup or the appropriate delivery path.
- 06
Delivery & Logistics
Delivery requirements are coordinated as part of the fulfillment plan.
- 07
Tree Installation
When installation is part of the order, it follows the coordinated product and delivery plan.
Functions around the workflow
Coordination continues beyond the visible handoffs.
Customer service and administration help keep product, order, scheduling, and operational information aligned throughout the process.
Administration
Supports the information and coordination required across business functions.
From nursery to jobsite
Put the right operational path around the order.
Start with the product, quantity, and project context, then coordinate the pickup, delivery, or installation steps that fit the need.